Frequently Asked Questions
Here are some of the most common questions our customers have. Click or tap on a question to see the answer.
If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.
All contracts are month-to-month. However, we do require a 30-day notice before you move out.
We require a government-issued photo ID (example: driver’s license, state ID, or passport).
No, we rent on a month-to-month basis unless the customer requests otherwise.
You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit/debit card monthly.
Checks, money orders, VISA, MasterCard, American Express, Discover and cash.
Yes. We sell various moving supplies in our office.
You can either use our Storage Calculator on our website or call our manager for assistance.
Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.
No. At the time of signing you will make your own security pass code that will allow you access to your unit during normal access hours.
Yes. You are welcome to use our complimentary carts to move in.
At Interstate U-Stor you can use our truck free, contact us for details!